State Farm® Insurance Agent Lori Richard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Gonzales
May 6, 2024
"Great customer service spoke to Julie Crow and she is so attentive and knowledgeable. With all my questions pertaining to insurance!"
"Hi Crystal, Thank you for your five-star review. Our team is thrilled to learn about your positive experience with Julie Crow. We are glad to hear she was attentive and addressed your questions. We appreciate your feedback. - Lori Richard State Farm Agent "
Grace otomewo
May 3, 2024
"Really great service. Tanya was the best to work with. I really love working with this team, they make my life easier."
" Hi Grace, Thank for your top-notch review. We are delighted to learn you enjoyed working with us. We appreciate your support. - Lori Richard State Farm Agent "
Brad Litwin
May 3, 2024
"A+ service. Highly recommended"
"Hi Brad, Thanks for the five-star review!!!! we appreciate you too! Lori and Team"
Robin Johnson
May 3, 2024
"Lori and her staff, specifically Julie, have been so helpful during a very stressful time. I appreciate the attention to detail and the professional customer service!!"
"Hi Robin, Thank you so much for the kind words. I'm so glad Julie was able to take some of the stress out of your day. We take pride in making our customers being heard and answering their questions clearly. I hope you have a great day! You made mine!! Thanks, Lori"
Jennifer Messerli
January 23, 2024
"Lori Richard's State Farm office was incredibly helpful in my search for a new car insurance provider for our family of vehicles. Big thank you to Julie Crow who was so incredibly knowledgeable and pleasant to work with. She got things done quickly and followed through on everything she said she would. Thank you for getting us all set up and well taken care of."
"Hi Jennifer, Our team is pleased to receive your kind words about our office. It's fantastic to learn that Julie was able to provide helpful and prompt service. Please contact our office if you have any questions or concerns. - Lori Richard "
Michael Erdman
December 5, 2023
"Lori Richard Agency went above and beyond, to help me get the best terms for my car insurance. I would never have thought finding good insurance for a 1964 daily driver would ever have been a positive one, but this brick and mortar, neighborhood family business won me over. They have excellent customer service and great rates. This review was well deserved and big thanks to Tanya Nies - she is great,"
"Hi Michael, Thank you so much for your kind words. We take pride in treating all of our customers like family, and we are so glad you have joined ours. We look forward to taking care of your insurance and financial services. Wishing you a wonderful holiday season. Your review is an early gift for us! I will thank Tanya for her great service, All the best, Lori R."
Joseph Bear
November 30, 2023
"I have been a customer of Lori Richard for many years and have always obtained friendly, helpful, knowledgeable service from Lori and her staff. I would not hesitate to recommend this State Farm office to my family and friends."
"Hi Joe, Your recommendation means a lot to us, and we are so grateful for your support. The State Farm team and I thank you from the bottom of our hearts for your wonderful compliments. I am glad to hear about your positive experience at my office. - Lori Richard "
Rochelle Port
November 4, 2023
"I have been a client of this agency for close to 10 years. Everyone who works there has always been extremely helpful and efficient. Recently I had a particularly difficult situation and Tanya could not have been more empathetic and supportive.Her personal service could not have been better in dealing with my issue. I highly recommend this agency."
"Hi Rochelle, It’s always a pleasure to work with you. Thank you for taking the time to write us a positive review. I’m glad we were able to help you out. Sticky situations are our specialty. I want you to know how much I appreciate your loyalty, it means everything to us. Lori"
Christine Gray
October 19, 2023
"Lori Richards has been my State Farm Agent since 2015 and I have been extremely pleased at the excellent customer service that she and her staff provide. Whenever I have had questions about my policy or need assistance with policy related issues, the questions have been answered quickly and any problems have been resolved in a timely manner. My most recent experience has been with Julie to help mitigate an issue I had with my mortgage company and, as usual, she was able to answer my questions and handled the matter efficiently with the utmost professionalism. I am happy to share that my experience with all the team has been highly satisfactory and would recommend them if you are looking for a responsive agency."
"Hi Christine thank you for your kind words. We are glad you’re happy with our service ! Lori "
Dominic Santiago
October 13, 2023
"The customer service is exceptional, consistently demonstrating availability and attentiveness whenever questions or concerns arise. The team is notably personable and exhibits a genuine willingness to assist, ensuring a seamless and supportive experience."
"Hi Dominic, Thank you for sharing your experience. You’re pretty great yourself! Lori "
Lorelei Neitzel
September 15, 2023
"Tanya is a total professional! I called with several questions with regard to my auto policy a she found the answers for me very quickly and with a great attitude.Think you for the awesome customer service!"
"Hi Lorelei, Thank you for your kind words about Tanya. We love having her as part of our team. If you have any questions about your insurance, you can always reach out to our office here in Redondo Beach. We appreciate you taking the time to write a review. I hope you have a wonderful day! Your State Farm Agent, Lori "
Rick Fru
August 15, 2023
"Super service that still treats people like people. Megan was great in rectifying a claim issue I had and super to work with. Highly recommend."
Jon Sidharta
February 8, 2023
"Quick quotes from State Farm’s insurance agent Giovanni, he brought the paperwork and showed it the better price with better coverage for my barbershop. Also Giovanni got a haircut. I’m happy and totally satisfied with their service and I will spread the word out to my family, friends, coworkers and customers. Thank you Giovanni, Julie, and Lori … you guys make insurance sweet and painless 😊"
Barbara Zondiros
January 26, 2023
"I cannot say enough about the service that Lori and her team provide! They respond quickly and efficiently. They are extremely professional, knowledgeable, and handle any issues that arise with ease. I have now bundled all of my insurance policies with this agency."
John Firebaugh
January 12, 2023
"Competitive quote for Fire insurance when others failed in the starting box. I wouldn't have been able to complete my loan process for my little dream house in Paradise without Lori Richard and her team's efforts."
Marilyn De Leon
May 13, 2022
"Dilara was an amazing agent! She helped me get insured in under 20 min over the phone! She made the whole process super easy and answered all my questions that I had. She made sure I was not only was insured the same day, but also made sure i got the right coverage for my vehicle! Customer service was amazing! Thank you Dilara!"
George Chung
May 10, 2022
"Very easy and cooperative in getting insurance quotes and coverage. They followed up and presented information and premiums that were competitive so I accepted their products."
"Hi George, Thank you so much for the great review and for taking time out of your day to write it. I'm pleased you are happy with ou service. We appreciate you too. Lori"
Heather L
May 11, 2021
"Only fabulous things to say about Lori Richard State Farm. It’s unfortunate having an accident, but the team at Lori’s office made the process a breeze. They were extremely helpful and explained the complicated stuff so it made sense. I can’t thank you enough!"
"Heather, Thank you for taking the time to leave the Lori Richard State Farm Insurance team a review. I am pleased to see that my team was able to provide you with a quality insurance experience and personalize an insurance plan to fit your needs when you needed it the most. We are here if there is anything else you need from our end and we look forward to connecting soon! – Lori"
Michael McNeirney
March 3, 2021
"I have been insured by State Farm for over 20 years. I have lived in different states and thus have had several State Farm agents. Lori is BY FAR, the best. She is very responsive - as is her staff. She asks the right questions to ensure she is making the right recommendations for me AND my business and she's also easy to work with. I highly recommend Lori for your insurance needs!"
"Hi Michael, thank you so much for taking the time to leave a 5 star review! My team and I take pride in providing a quality insurance experience. Please feel free to recommend the Lori Richard State Farm insurance office to your friends and family. - Lori"
Steph Sola
February 11, 2021
"Friendly staff and great service!"
"Hi Stephanie, Thanks so much for bringing in your family for an insurance review. I know you will sleep better at night knowing your life insurance needs have been taken care of. Lori"
Marissa Hyland
December 10, 2020
"Lori and her team are the absolute best! I initially switched my insurance to them for my business when my last insurance company fell short on their coverage options. Lori’s team got me the perfect policy. I was so happy with the service and friendliness that I went ahead and switched all of my insurance needs over to Lori’s office! It’s been a wonderful experience and anytime I have a question or need to get in touch, they are so quick to respond and take care of me. Being a small business owner, I’m so worried about protecting the company I’ve built and I know I’m in great hands with the team at State Farm. They know me when I call and always have been very kind and so professional. Could not be happier with my experience! I recommend them to everyone I can. Thank you Lori!"
"Hi Marissa, Thank you for taking the time to leave us a glowing review! The Lori Richard State Farm Insurance team prides itself on providing a quality insurance experience and we were more than thrilled to assist you with your business insurance needs. We look forward to connecting in the near future and please feel free to give us a call to just chat, our lines are always open! - Lori"
Mario Bolanos
October 2, 2019
"Lori was awesome. Very friendly"
"Thank you Mario, Your not so bad yourself!!!!"
mopic63
June 21, 2018
"Again and again, when ever I call Lori with a question or need something taken care of with my policies her and her team are on it immediately. I don’t think she cares I know it. I would recommend this office to anyone. Thank you Lori Richards, for showing me that there is a better way to do business."
"Thank you so much for your review. It is a privilege to have you as a customer. I wish I had a million more just like you!"
Rachael Ziegler
February 26, 2015
"The service in Lori's office is wonderful. Her employees are helpful and made sure that I was aware of everything I was purchasing....and at a fair price!"
"Thanks, Rachael! I am so glad to hear we were able to to help you make an informed decision. We look forward to our continued partnership. All the best!"
Gayre Emery
August 13, 2014
"You never realize how important insurance is until you really need it... especially to buy a new car! I reached out to Lori Richard’s office when purchasing my most recent vehicle. Her available and helpful team was able to provide me with an auto insurance quote for my new car in no time. After reviewing the coverage with me, they were able to send over proof of insurance and temporary ID cards so that I could drive the car off the lot. They made sure to follow-up with me the next week to make sure everything was okay with my new car and new insurance. I would definitely recommend Lori and her team for help with all of your insurance needs. Gayre Patriota"
"Hi Gayre, we are so happy to hear that you were pleased with our services! Happy and safe driving!"